Brick & Bridge Communications

Effective Date: Feb. 26, 2026

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Brick & Bridge Communications (“we,” “our,” or “us”) is committed to protecting personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta privacy legislation.

This Privacy Policy explains how we collect, use, disclose, protect, and manage personal information in the course of our business activities.

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1. Accountability

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Brick & Bridge Communications is responsible for personal information under our control.

While we do not currently have a designated Privacy Officer, privacy inquiries and requests may be directed to:

Jeff Heyden-Kaye
Email: info@brickandbridge.ca

We take reasonable steps to ensure personal information is handled in accordance with this policy and applicable privacy laws.

 

2. Identifying Purposes

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We collect personal information for the following purposes:

• Responding to inquiries and service requests

• Providing consulting services

• Communicating with clients and prospective clients

• Sending newsletters or marketing communications (where consent is provided)

• Managing contractual relationships

• Improving website functionality and user experience

• Meeting legal and regulatory requirements

We will identify the purpose for which information is collected at or before the time of collection.

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3. Consent

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We obtain meaningful consent before collecting, using, or disclosing personal information, except where permitted or required by law.

Consent may be obtained:

• Through website forms

• Through email communications

• Through contractual agreements

• Through newsletter sign-ups

• Through verbal agreement in client relationships

Individuals may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at info@brickandbridge.ca.

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4. Limiting Collection

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We collect only the personal information necessary for the purposes identified in this policy.

Personal information may include:

• Name

• Email address

• Phone number

• Organization name

• Information voluntarily provided through inquiries or consultations

We do not knowingly collect unnecessary personal information.

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5. Limiting Use, Disclosure & Retention

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Personal information is used only for the purposes for which it was collected, unless otherwise required by law or with additional consent.

We may disclose personal information to:

• Service providers who assist in website hosting, email communications, or business operations

• Legal or regulatory authorities if required by law

We do not sell or rent personal information.

Personal information is retained only as long as necessary to fulfill the identified purposes or meet legal obligations. When no longer required, information is securely deleted or anonymized.

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6. Accuracy

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We take reasonable steps to ensure personal information is accurate, complete, and up to date for the purposes for which it is used.

Individuals may request corrections to their personal information by contacting us.

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7. Safeguards

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We protect personal information using appropriate safeguards, including:

• Secure website hosting

• Password-protected systems

• Restricted access to personal information

• Administrative and technical safeguards appropriate to the sensitivity of the information

While we take reasonable precautions, no method of transmission over the Internet is completely secure.

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8. Openness

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This Privacy Policy is publicly available on our website.

Upon request, we will provide information about our privacy practices, including:

• The types of personal information we collect

• How it is used

• How it is protected

Questions about our privacy practices can be directed to info@brickandbridge.ca.

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9. Individual Access

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Individuals have the right to request access to their personal information held by us.

Upon written request and verification of identity, we will:

• Provide access to personal information

• Inform individuals how their information has been used

• Disclose any third parties to whom the information has been shared, where applicable

We will respond to access requests within a reasonable timeframe, generally within 30 days (for PIPEDA) and 45 days (for PIPA).

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10. Challenging Compliance

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Individuals may challenge our compliance with this Privacy Policy by contacting us at:

info@brickandbridge.ca

We will investigate all complaints and respond in a timely manner.

If concerns remain unresolved, individuals may contact the Office of the Privacy Commissioner of Canada.

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Cookies & Website Analytics

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Our website may use cookies and similar technologies to:

• Improve user experience

• Analyze website traffic

• Understand visitor behavior

Users may disable cookies in their browser settings.

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Third-Party Services

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Our website may use third-party service providers for hosting, analytics, and communication services. These providers may process personal information as part of delivering services on our behalf.

Where applicable, personal information may be stored on servers located outside Canada and may be subject to foreign laws.

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Policy Updates

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We may update this Privacy Policy periodically.

The updated version will be posted on this page with a revised effective date.

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Contact Us

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For questions about this Privacy Policy or your personal information:

Brick & Bridge Communications
Email: info@brickandbridge.ca