Core Services
Core Services
Brick and Bridge Communications
Workshops in Alberta
Communication failures don’t start in boardrooms.
They start in driveways. On job sites. In public meetings. In front of cameras.
We design practical, high-impact workshops for front-line staff and leadership who operate in high-pressure environments — where one conversation can escalate risk, damage trust, or create public consequences.
Our sessions are built for real-world conditions. No theory without application. No scripts that fail under stress. Just tools your team can use immediately to enhance your organiztion's reputation, and keep you safe.
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These workshops enhance our strategic communications work with real-world applicability.
Our Core Workshops
Crisis Communication Intensive
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Prepare your organization before the pressure hits.
This half-day crisis communication training equips leadership teams with proven frameworks to respond clearly, confidently, and strategically during operational incidents, reputational challenges, regulatory scrutiny, or media crises.
With over 15 years navigating crises, first as reporters, and then as public information officers, we bring real world experience to the table.
Designed for leaders, utilities, municipalities, and high-risk organizations operating in Alberta.
Conflict De-escalation Training
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When people are at their most vulnerable, it's easy for issues to escalate. We understand how conflict starts and give you the tools to de-escalate in the moment.
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Designed for field crews, frontline supervisors, and public-facing professionals, this conflict de-escalation workshop focuses on recognizing escalation triggers, managing difficult interactions with the public, and resolving tension in real time — without compromising safety, authority, or operational integrity.
Ideal for frontline staff, field and utility crews, and professionals looking to enhance their communication in conflict moments.
Media Relations Training
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Go from "No comment" to "Let's help you find the answers you're looking for."
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Traditional media and modern influencers can be your best friends or your toughest critics. Our media relations training guides you through good and challenging times by understanding how to cultivate relationships with media stakeholders, and how to build trust.
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We want to help build the narrative and support long-term strategies. This course helps you understand that.
High Stakes Leadership Communication Training
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When pressure rises, clarity matters.
With experience in leadership briefing, training, and key messaging, you will come out of this workshop more resilient than ever before.
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This leadership communication workshop strengthens executive and supervisory communication during crises, operational disruptions, public complaints, and high-visibility incidents.
Leaders learn how to communicate direction, stability, and credibility when teams — and communities — are watching closely.